Erie Construction – Our GuildQuality Reviews Explained
Erie Construction’s reviews on GuildQuality are a reflection of our decades-long commitment to serving our customers’ home improvement needs in a professional manner. Thousands of our customers have provided feedback to us through GuildQuality, and their reviews of Erie Construction are overwhelmingly positive. Survey questions addressed a wide variety of topics. For example, our customers were given the opportunity to voice their opinions on the quality of our construction services; whether we were organized; our ability to solve their home improvement problems; the extent to which we promoted a safe and clean jobsite environment; and whether they were likely to recommend Erie Construction to others. Reviews are helpfully broken down by product type, giving prospective customers the ability to see our performance ratings specifically with regard to windows, roofing, bathroom remodeling, siding installation, kitchen cabinet refacing, and various other home improvement services. In addition to survey-style, numerical reviews, Erie Construction’s page on GuildQuality contains numerous comments from real-life customers who have taken the time to share their written opinions with others.
What is GuildQuality, and why are its reviews so informative? GuildQuality is a web-based customer satisfaction surveying platform that aggregates homeowner-survey responses for the benefit of builders, remodelers, home improvement contractors, and the general public. As a third-party surveyor, GuildQuality furnishes reviews that generally are more objective, honest, and detailed than surveys conducted by the service providers themselves. Survey answers are solicited by e-mail, direct mail, and telephone, with many GuildQuality members enjoying a response rate of more than 90 percent. GuildQuality reviews are relied on throughout the building industry to capture customer feedback in a systematic manner and use that feedback as a means of assessing a company’s own strengths and weaknesses.
Erie Construction joined GuildQuality in 2011 and has surveyed customers in states throughout the country.